If there’s one thing we know about our students, it’s that they love our Brain Bites! With 5 minute video lessons and 30-minute-or-less courses, Brain Bites are the perfect tool to educate today’s busy workforce!
We’re excited to announce we’ve published FOUR new Brain Bites, and you can watch the first lesson of each for free on our YouTube channel!
- Let Them Know You’re Listening
- Writing Effective Emails
- Empathy: The Key to Active Listening
- Sharing a Workspace
Let Them Know You’re Listening
The truth is, it’s easy to not listen. We are surrounded by distractions and the list of reasons we don’t listen well is long. So we have to work on listening to make others feel heard—especially at work. By the end of this course, you will be able to describe how to become a better, more active listener through focusing your attention on the speaker and clarifying their message. You will learn to build trust and become more approachable.
Writing Effective Emails
Let’s face it, email is a fact of life. The average employee in the US receives 125 emails per day. The majority of professionals say email creates tension, confusion, and other negative consequences in their busy work days. This course will help you to be part of the solution by identifying ways to write better and fewer emails, that will also ensure your emails are read, understood, and acted on.
Empathy: The Key to Active Listening
You have probably heard empathy described as “feeling someone’s pain”, but what if that is not helpful or possible? Empathy is an important skill to improve your active listening and make those around you feel heard. By the end of this course, you will be able to explain and practice empathy by noticing body language, voice, and tone. You will learn to communicate an awareness of what someone else is feeling and be a better active listener using empathy.
Sharing a Workspace
In 2020, the spread of COVID-19 led many offices to institute new rules and guidelines. This type of event underscores the importance of a clean environment in which employees are considerate about sharing space. By the end of this course, you will feel confident about sharing a workspace effectively to keep you and your coworkers healthy and safe.