Microsoft Teams Shifts (2026)

In this course, Jennifer Buchholz, a Microsoft-certified trainer and subject matter expert, will demonstrate how to use Microsoft’s schedule management tool, Teams Shifts. You’ll see how to navigate the interface, create schedules, and set up and manage groups. You’ll learn how to create and assign shifts and how to change views to see overall coverage for your team. You’ll also learn how to use specific tools such as sharing, approving time, and modifying settings.

Jennifer will teach you how to use Shifts from both the desktop app and the mobile app to add requests, clock in and out, and change shifts. By the end of this course, you will be able to set up and use the main features in the Microsoft Teams Shifts app.

Topics covered include:

• Navigate the Shifts interface in Teams
• Create schedules
• Set up and manage groups
• Add and copy shifts
• Assign shifts
• Modify shifts by adding activities and notes
• Reassign shifts and deal with overlapping shifts
• Share the schedule with the team
• Use shift management tools
• Add and approve requests in the desktop app
• Modify settings
• Add requests, clock in and out, and change shifts from the mobile app

Enjoy award winning HD content in the “Uniquely Engaging”TM Bigger Brains Teacher-Learner style! Taught by top subject matter experts, Bigger Brains courses are professionally designed around key learning objectives and include captions and transcripts, downloadable handouts, and optional LinkedIn digital badges on course completion.