Shared Emails and Microsoft Groups (2026)

Learn practical ways to share email effectively in Outlook. 

In this Bigger Brains course, you’ll learn how shared email solutions can streamline communication and improve teamwork across your organization. You’ll see the different options available for sharing email in Outlook and explore when to use tools like distribution lists, shared mailboxes, or Microsoft Groups. You’ll learn what M365 Groups are, how they work, and the benefits and limitations they bring to team communication. 

You’ll also learn how to create and manage a Microsoft Group, set permission levels, and work confidently with shared folders. As you progress, you’ll explore best practices for collaboration, compare key features of the different sharing options, and see common scenarios that illustrate which method works best in each situation. By the end of this course, you’ll be equipped to select and use the most appropriate shared email solution for your team’s needs. 

Topics covered include: 

• Describing the benefits of using shared email solutions 

• Listing the available options for sharing email 

• Defining M365 Groups 

• Identifying the benefits and limitations of groups 

• Creating and managing a group 

• Listing best practices for Groups, folder sharing, and collaboration 

• Defining distribution lists and describing their uses 

• Defining and accessing shared mailboxes 

• Sharing specific folders from your inbox 

• Explaining permission levels 

• Managing shared folder access 

• Comparing key features of sharing options 

• Identifying common scenarios and solutions 

Enjoy award winning HD content in the “Uniquely Engaging”™ Bigger Brains style with Brain Bites! Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and graphics. With short microlearning video lessons, Brain Bites provide the perfect tool to educate today’s busy workforce. All courses include captions and transcripts, downloadable handouts, and optional LinkedIn digital badges on course completion.