Developing Emotional Intelligence: Social Competence

Learn how to strengthen your social competence skills. 

In this Bigger Brains course, you’ll explore what Emotional Intelligence (EI) and social competence are, why they matter, and how social awareness contributes to your overall EI. You’ll learn about the three key areas of social awareness—empathy, organizational awareness, and service awareness—and you’ll see how developing these skills helps you better understand others, navigate difficult situations, and improve everyday interactions. 

You’ll also learn how relationship management skills influence communication, collaboration, and conflict resolution. You’ll explore how effective communication enhances relationship management and supports stronger emotional intelligence. You’ll learn how to evaluate your current skills and develop actionable strategies for strengthening relationships, handling challenges more effectively, and applying social competence skills in leadership roles and real world interactions. 

Topics covered include: 

• Defining Emotional Intelligence (EI) 

• Defining social competence 

• Defining social awareness and its importance to EI 

• Discussing the three areas of social awareness: empathy, organizational awareness, and service awareness 

• Identifying the benefits to developing your social awareness 

• Evaluating your potential social awareness 

• Explaining the importance of social awareness in relation to improving your overall EI 

• Identifying techniques to develop your social awareness 

• Defining relationship management 

• Explaining how excellent communication skills enhance your relationship management ability 

• Evaluating your relationship management skills 

• Identifying how relationship management increases your EI 

• Developing a list of actionable strategies to increase your relationship management skills 

Enjoy award winning HD content in the “Uniquely Engaging”TM Bigger Brains style with Brain Bites! Brain Bites micro-learning courses are information-rich and convey important topics with an engaging mix of video and graphics. With short microlearning video lessons, Brain Bites provide the perfect tool to educate today’s busy workforce. All courses include captions and transcripts, downloadable handouts, and optional LinkedIn digital badges on course completion.