Email Management

More than ever before people rely on email in the workplace – but we dread the amount of time it takes to read through and respond to all our messages. This course will give you the skills you need to tame your email mountain and use it as the effective tool it is meant to be.

Topics covered include:

• List three goals of an email management strategy
• Describe the two types of bad email strategies
• Identify five primary built-in email folders and their purpose
• Discuss the benefit of the “To Be Sorted” and “To Do” folders
• Describe the five-step process for managing emails
• Discuss the differences between Gmail and other email programs
• Identify how to convert emails into calendar appointments or tasks in Outlook and Gmail
• Describe how Flags, Stars, Mark Important, Categories, and Delegation can be used in an effective email management strategy

Enjoy award winning HD content in the “Uniquely Engaging”TM Bigger Brains style! Micro-learning courses are information-rich and convey important topics with an engaging mix of video and graphics. With short microlearning video lessons, our courses provide the perfect tool to educate today’s busy workforce. All courses include captions and transcripts, downloadable handouts, and optional LinkedIn digital badges on course completion.