Secrets of Chats and Conversations in Teams

Are you ready to increase the effectiveness of your communication using chats and conversations in Teams? Our experts will show you all the basics and many of the advanced features available, plus share with you their top 10 secret tips that many people aren’t aware of.

Teams is fast becoming one of the most popular communication tools in business today, and knowing how to efficiently use the features available sets you apart. You’ll learn how to manage both one-on-one and group chats, and all the tools that are built into them. If you no longer want to see chats, you’ll learn how to hide, mute, delete, or just turn off notifications. You’ll also learn the unique features available in channel conversations, and how to include apps in your conversations. You’ll also learn how to use Copilot to facilitate writing and reviewing messages. Searching for something? Learn multiple ways to search through chats and conversations to find what you’re looking for.

Whether you are new to Teams or looking to increase your skills, you’ll be an expert at chats and conversations once you learn all of our secret tips and tricks!

Topics covered include:

• Initiate a new chat in MS Teams with internal or guest users
• View the File, Organization, and Activity tabs
• Mark a message as important or urgent
• View read receipts
• Initiate and manage a group chat
• Initiate and format conversations and announcements in a channel
• Mention individuals, teams, and channels
• Attach and locate files in any conversation or chat
• Manage notifications, mute, and hide chats
• Add Emojis, GIFs, and stickers to messages
• Edit, delete, or translate a message
• Use Polls, Praise, Copilot, or Loop in a message
• Save a message and find saved messages
• Search throughout Teams or inside a chat or conversation

Enjoy award winning HD content in the “Uniquely Engaging”TM Bigger Brains style! Micro-learning courses are information-rich and convey important topics with an engaging mix of video and graphics. With short microlearning video lessons, our courses provide the perfect tool to educate today’s busy workforce. All courses include captions and transcripts, downloadable handouts, and optional LinkedIn digital badges on course completion.