Mastering Outlook 365 – Advanced (2026)

Having access to powerful tools is different from knowing how to use them with proficiency. Many people currently using Outlook are not able to take advantage of the software’s advanced features to customize their messaging and improve communication.

In this course, Microsoft expert Vicki Drewa will show you how to use many of the organization features built into Outlook to set up accounts, manage data files, and manage your inbox. You will be able to customize your Outlook environment by adding commands to the Quick Access Toolbar and placing groups and commands on a new tab.

Wondering how to best use Outlook to communicate effectively? You’ll learn how to customize your emails through formatting rules, stationery, and themes. You’ll be able to share information by inserting tables, calendars, and images into your messages and collect feedback by using polls and voting buttons. Additionally, scheduling will be easier as you’ll be able to share calendars, delegate permissions and create calendar groups. And more!

Improve your Outlook expertise by becoming more proficient in using many of the tools and features Outlook has to offer.

Topics covered include:

• Distinguish between POP, IMAP, and Exchange accounts
• Create, manage, and share data files
• Add and remove commands from the Quick Access Toolbar and create a new tab with groups and commands
• Customize emails by setting conditional formatting rules and using stationery and themes
• Insert tables, calendars, and images into messages
• Utilize Quick Parts, AutoText, and drawing features
• Leverage voting buttons and polls through email
• Create, edit, and delete Quick Steps, rules, and alerts
• Manage your inbox using sort, filter, and junk mail options
• Streamline scheduling by sharing calendars, delegating permissions, and creating calendar groups
• Create contact groups and recurring meetings

Enjoy award winning HD content in the “Uniquely Engaging”TM Bigger Brains Teacher-Learner style! Taught by top subject matter experts, Bigger Brains courses are professionally designed around key learning objectives and include captions and transcripts, downloadable handouts, and optional LinkedIn digital badges on course completion.