Learn to make effective communication choices in your workplace
When should you email or call instead of chat? On any given day, we communicate with clients and co-workers in person, on the phone, by email, chats, texts, or perhaps in online meetings. With so many different options for workplace communication, it’s important to choose the best method for your purpose. This course will teach you the key factors to consider when choosing the means of communication. We’ll also discuss both the DO’s and DON’Ts for specific types of communication. By the end of this course, you will be equipped with knowledge that will help you communicate professionally and effectively at work!
How do you decide whether to interrupt someone when you need information? When is it better to send an email? Why consider others’ communication preferences? In this course, you’ll learn answers to these questions and a whole lot more. Join us!
Topics covered include:
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|1||How Do I Choose?||6:26|
|2||Should We Talk?||3:37|
|3||Should I Put It in Writing?||7:16|
|4||What About Chats and Texts?||6:46|
|5||What About Replies?||6:01|
|6||What’s the Bottom Line?||3:45|
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